Indoor RV & camper storage in University City, MO

Cons: Significant concerns stem from persistent problems with the elevator, sometimes for over two weeks, as well as issues with access codes not working correctly and the resulting challenges in entering the storage units. Some customers also imply that the rates can be on the higher side.

Pros: Customers frequently compliment the facility for its superior cleanliness, climate-controlled indoor units, and exceptional staff who demonstrate friendliness and professional customer service.

Cons: The most glaring issue is security concerns, as reports of vehicle theft due to non-functional cameras and an unattended gate raise serious alarms. Additionally, clients experienced frustration with negligent communication throughout a company merger, resulting in surprise charges and potential legal disputes, all further exacerbated by a seemingly inadequate complaints resolution process.

Pros: Customers consistently praise the facility's friendly staff and great customer service, highlighting their professionalism and helpfulness, and expressing satisfaction with the cleanliness and accessibility of units along with fair pricing.

Cons: Some customers report issues with their gate access codes being nonfunctional outside of office hours, and encounters with rude and unhelpful attendants. There also seem to be instances of poor management, including misinformation being provided and unprofessional handling of customers' concerns.

Pros: Customers appreciate the helpful and friendly staff, specifically citing the customer service efforts of a staff member named Arthur. The storage facility is praised for its cleanliness and secure environment.

Cons: Criticisms include frustration over abrupt price increases, difficulty in reaching staff during emergencies, inadequate snow removal, and the inconvenience of entering gate codes manually. These issues, along with reports of a break-in, raise concerns about pricing, accessibility, maintenance, and security.

Pros: Customers appreciate the helpful staff, accessible clean units, and very good prices at the storage facility. Commendations for staff attention to issues and the property's general upkeep suggest a positive customer service experience is often found.