Self storage units in Orchard Homes, MT

Cons: Instances of communication issues on important days have been noted, such as when staff were not informed about pre-arranged plans, resulting in wrongful charges. The absence of trash receptacles for disposal can be an inconvenience for some users.

Pros: Customers appreciate the cleanliness, security, and friendly service of the storage facility. Rates are generally seen as reasonable, and the helpful staff receives high praise for customer service.

Cons: Customer experience has been marred by some instances of poor communication and accessibility to customer service, with complaints about reaching management or solving issues after hours. Reports of unauthorized credit card charges and security concerns such as theft, despite the presence of perimeter fencing, suggest potential risks for personal property.

Pros: Customers appreciate the excellent customer service, especially the helpfulness and quick responses of the staff, and the ease of setting up rentals and accessing units. The facility itself receives high praise for its cleanliness, security features, and well-maintenance.

Cons: **There is notable discontent with repeated and significant rent increases**, some reports of **insufficient security measures that have led to burglaries**, and the inconvenience caused by the freezing of unit doors due to poor roof design.

Pros: Customers appreciate the high level of customer service and security, convenient online rental process, and cleanliness of the property.