Garages for rent in Lincoln, NE

Cons: Concerns include **regular price increases**, somewhat **inconvenient location for some customers**, and **complex billing statements**. The facility also suffers from intermittent **issues with climate control** in some units.

Pros: Customers appreciate the facility for its **cleanliness**, **secure units**, **ease of access**, and **wide range of size options** for different storage needs.

Cons: Even with raving reviews, the long-term costs accompanied regular price hikes and the necessity of payment can weigh down an otherwise stellar experience with Big Red Storage; some may find general woes in ongoing rental expenses despite appreciating the facility's merits.

Pros: Customers frequently highlight the cleanliness of the units, ease of online rental with instant access, as well as secure surroundings with constant monitoring and security measures.

Cons: While specific grievances are not mentioned, common pitfalls of storage facilities such as increasing rental prices and less secure environments could potentially be concerning to tenants.

Pros: Customers appreciate the fast and friendly service, reasonable pricing, and the facility's willingness to handle issues efficiently. Prorated costs and prompt updates on property improvements are also notable advantages.

Cons: There have been troubling reports about the owner displaying unprofessional behavior, which included a hefty repair fee dispute and allegations of threats involving law enforcement. Further, despite a positive view on security and cleanliness, there is a single mention of poor professionalism from previous management, casting a shadow on the facility's overall customer service reputation.

Pros: Customers frequently praise the facility's overall cleanliness, secure and safe units, and the facility offering ease of access. Many find management to be very responsive and accommodating.

Cons: Customers have experienced significant customer service issues, encountering unprofessional and dismissive behaviors from younger employees. The location commonly overcharges for services, incorrectly records fuel levels, and policies such as specific license requirements or restroom access can be problematic. Additionally, serious complaints have surfaced regarding unsafe conditions in customer parking areas, confusing after-hours return processes, and disregard for public health guidelines.

Pros: The facility receives positive remarks for having well-maintained equipment and trucks that are newer than expected, and some staff members exhibit excellent management, customer service skills, and helpfulness with vehicle maintenance.

Cons: Despite some glowing reviews, there are notable concerns regarding customer service, particularly with officers being absent or rude; access to the facility is limited by inconvenient operational hours and staffing issues, which reflects poorly on a place entrusted with personal belongings. Moreover, at least one customer expressed dissatisfaction with an inflexible billing policy after many years as a patron.

Pros: Customers frequently commend the facility for its safety and security measures, ample storage capacities with climate-controlled options, and overall cleanliness. Friendly staff members are also mentioned alongside satisfactory customer service experiences by some patrons.

Cons: Occurring issues such as an **unfriendly encounter** and a **conflict over terms and conditions** have left some customers feeling disheartened; this disconnection could be further compounded by more generic issues like **hidden fees or stressful policy disputes**.

Pros: Customers frequently highlight the facility's **reasonable prices, cleanliness**, and **easy online rental process**. The staff is often described as **friendly and professional, enhancing the customer experience**.

Cons: However, there are serious issues with security, as repeated thefts and damage to personal items have been reported, along with customer complaints of frequent rate increases and experiences of disrespected interactions with the proprietor.

Pros: Customers appreciate the facility for its cleanliness, the quick and easy check-in/check-out process, and the polite and accommodating staff.