Climate controlled storage units in Wallington, NJ

Cons: Clients have reported deceptive pricing strategies, such as an unexpected price increase from an online quote, a surcharge based on unobvious contractual changes, and additional fees on credit cards after rentals. Customers also noted that certain conditions for storage, like the requirement to drain fluids from motorcycles, may be inconvenient.

Pros: Customers appreciate the self storage facility for its clean environment, professional and friendly service, and the availability of indoor, temperature-controlled storage options.

Cons: On the downside, complaints are evident about restrictive access to hand carts, which are only available during office hours, fostering significant customer frustration. Issues like unexpected fees for late payments and a trend of rising rental fees over time show the lack of transparent pricing.

Pros: Customers experience exceptional customer service, with staff being particularly polite, helpful, and making the rental process easy. The facility is considered clean and convenient by many users.

Cons: However, many customers voice significant concerns, primarily about static **rent hikes, which can be excessive**, organizational shortcomings related to **overcrowding during loading and unloading**, and observations of **hygiene issues**, citing mouse droppings in and around storage units, culminating in a substantial negative impact on customer trust and satisfaction.

Pros: The storage facility is commonly praised for its **cleanliness, efficient service**, and **friendly staff** who are often knowledgeable and provide quick assistance when needed.

Cons: The commonly mentioned disadvantages of using storage facilities, such as potential price increases and concerns over occasional hidden fees or insufficient insurance options may deter some customers.

Pros: Customers frequently praise the facility for its cleanliness, security, and the helpfulness of the staff, particularly in making transitions smooth and in their attention to detail.