Climate controlled storage units in Albuquerque, NM

Cons: There have been growing concerns about **unpredictable pricing, with some reporting significant cost increases** since a change in management, while others have experienced particularly troubling incidents of **unattended office** during usual business hours, **faulty access controls**, and a few noted customers express dissatisfaction with the service consistently over time. Issues regarding lack of maintenance causing **safety concerns with malfunctioning unit doors that were ignored by management** also stand out.

Pros: Customers appreciate the self storage facility for its cleanliness, convenient location, and secure environment, typically having pleasant interactions with staff who are described as helpful and supportive.

Cons: ***Customer feedback includes strong dissatisfaction with a substantial and rapid increase in rental costs without extensive prior notice. Some customers perceive the dramatic rate changes as deceptive, likening them to a bait and switch tactic.*** Despite an overall praise for convenience, customers might encounter the common industry issues of inconvenient locations or potential hidden fees.

Pros: The facility is widely praised for its cleanliness, climate-controlled units, and secure environment as well as the professional, responsive staff, and the convenience of various transport aids on-site like trolleys and hand carts. Additionally, the presence of on-site restroom facilities seems to enhance customer comfort.

Cons: Patrons express frustration over significant price increases after initial periods of storage and additional fees that substantially raise the expected cost of service. Challenges accessing the facility and the absence of amenities, such as bathrooms, also detract from the customer experience.

Pros: The self storage facility stands out for its cleanliness, high-security measures including camera surveillance, and commendable customer service with staff going out of their way to assist.