Climate controlled storage units in Las Cruces, NM

Cons: Issues raised pertain to the malfunctioning equipment provided by the facility, false promises about refunds for services, and a complaint about disrespectful and accusatory behavior from staff members during return procedures.

Pros: Customers value the friendly and helpful personnel, competitive prices, and the security and cleanliness of the facility.

Cons: Despite outstanding staff interactions, customers express discontent with the significant and continuous price hikes and the perceived unfairness in rental costs between new and long-time users; these practices notably affect perceptions of value and affordability.

Pros: The self-storage facility is frequently praised for its high level of cleanliness, temperature control, and 24-hour easy access, which customers find highly convenient.

Cons: A recurring issue highlights substantial inconvenience, as some customers report experiencing unresponsive communication when trying to resolve issues or make payments, and others face unexpected reservation problems leading to seeking out alternate storage solutions. Additionally, fluctuations in price seem to be a normal but frustrating occurrence with ongoing raised costs coupled with difficulties in transferring to more cost-effective units.

Pros: Customers repeatedly commend the facility for its cleanliness and helpful, friendly staff who provide excellent customer service, including attention to detail during purchases. The added benefit of insurance included in the rent and the availability of 24/7 access are consistent highlights appreciated by the users.