Self storage units in Rio Rancho, NM

Cons: Despite the benefits, customers face steep price hikes, with some reporting an estimated 80% increase on unit costs within a year. Additionally, experiences with unavailability of desired units and an unpleasant phone interaction with customer service bring concerns to light.

Pros: The self storage facility stands out for its exceptional customer service, cleanliness, and a variety of sizes along with easy access. Clean restrooms and quick service with discounts on move in are highlighted as big advantages.

Cons: There are significant problems noted with customer service, including staff with poor attitudes and ineffective communication regarding issues such as transaction handling and refunds. The facility's environment also suffers from a lack of cleanliness and an unpleasant tobacco odor, detracting from the customer experience.

Pros: Many customers appreciate the professional service, quick rental process, and secure, climate-controlled units offered by the storage facility. Additionally, promotions like 50% off specials and military discounts are highlighted as benefits.