Indoor boat storage in Queens, NY

Cons: Contrarily, some customers indicate deep dissatisfaction with the management's actions regarding waste disposal within the units, suggesting a potential lack of honesty and professionalism. Complaints about typical storage rental downfalls such as unforeseen price changes or add-on fees are common among such facilities, laying the groundwork for possible negative experiences.

Pros: A consistent highlight from customers is the exceptional service received from the team at the storage facility, who are often described as friendly, knowledgeable, and helpful. The storage space is commonly praised for being convenient and clean.

Cons: Despite the positive service experience, **events of pest infestation have been reported, causing damage to personal belongings,** which casts a shadow on the overall quality of the storage environment. Additionally, some have mentioned concerns with security after finding their belongings tampered with.

Pros: Customers routinely praise the facility's excellent customer service, highlighted by attentive and informative staff as well as a convenient location.

Cons: Notwithstanding the individual compliments on staff performance, there are significant complaints regarding steep and frequent rental price hikes, restricted access to units affecting business operations, inconvenient hours, and challenging parking conditions -- keeping customer satisfaction hostage to unpredictable management decisions. Customer issues sometimes escalate unaddressed due to unapproachable staff members.

Pros: The storage facility has garnered praise for its cleanliness, helpful staff, and maintenance of the premises. Clients appreciate the professional attitude, assistance during move-ins, easy termination of services, and promotional deals.

Cons: Despite positive comments regarding staff friendliness and facility cleanliness, customers experience significant issues with the storage service, noting the inconveniently limited access hours and tight parking availability, insufficient cost efficiency, and occasional security concerns, such as theft and locked units. Moreover, customers feel neglected when it comes to loyalty discounts and feel the pinch of recurring rate hikes.

Pros: Customers often praise the facility for providing a clean and secure storage environment, complimenting the helpful and friendly staff, and highlighting the easy rental process.

Cons: A persistent pattern of complaints centers on unreliable opening times, as staff frequently close the facility earlier than advertised; this inconsistency causes significant inconvenience for day-to-day storage access. Additionally, customers report experiencing unannounced and considerable price hikes, non-responsive management when issues arise, and lack of follow-through on service promises. These persistent grievances emphasize systemic issues that could significantly affect a renter's experience and satisfaction. Customers may encounter unscheduled facility closures, including during holidays, despite confirmations of being open, and difficulty accessing customer service for support or refunds, enhancing the substantiality of service deficiencies.

Pros: Customers appreciate the cleanliness, climate control, and availability of needed supplies at the CubeSmart facilities. Many users also praise the quality customer service, particularly from a standout manager named Jeffrey, who exhibits professionalism and exceptional customer service.

Cons: However, customers express significant dissatisfaction with the staff's occasional unprofessionalism and poor manners, as well as frustration over regularly experiencing unexpected rental price hikes, which seem to be a common pain point.

Pros: The facility frequently receives compliments for its continuous cleanliness and consistently excellent customer service provided by dedicated staff.