Climate controlled storage units in Watertown, NY

Cons: Clients report significant issues with pest infestations, including mice damaging stored items, noncompliance with facility rules by permitting food storage, and large potholes on the property indicating poor maintenance. Further, organizational problems have resulted in unit overbooking and mishaps with customers being assigned to already occupied spaces.

Pros: The self-storage facility is praised for its friendly and professional staff, being responsive even after hours, and providing a smooth online set-up and secured locations that are easily accessible. Customers especially value the digital convenience and affordability.

Cons: Customers frequently experience inefficiency with reservations and last-minute cancellations that generate additional costs, leading to an overall unreliable and often frustrating service. Furthermore, there is myriad disdain regarding issues like maintenance, equipment cleanliness, and overpriced provisions such as highly-priced propane.

Pros: The facility offers smooth vehicle rentals, is appreciated for exceptional customer service, well-organized showrooms, and staff that are notably helpful with customer needs.