Covered boat storage in Fayetteville, NC

Cons: Customers have expressed grievances regarding frequent and substantial rate increases, potentially on a quarterly basis. There seems to be a detachment or lack of personal concern from the staff when customers decide to leave due to heightened prices, suggesting potential issues with customer appreciation and retention.

Pros: The storage facility is commended for its immaculate cleanliness, exceptional customer service, including a dedication to ensuring the happiness of customers. Good price points and security have also been noted, giving users peace of mind about their stored items.

Cons: While specific complaints are not highlighted in the reviews, commonly noted drawbacks of storage facilities that some may relate to include regular rate increases, potential for hidden fees, the inconvenience of locations or accessibility for some customers, and occasional lapses in security measures being mentioned by customers.

Pros: The self storage facility is lauded for its excellent customer service, particularly thanks to the team's helpfulness in securing deals and assisting with storage needs, enhanced by the facility being praised for overall cleanliness and for being easy to work with.

Cons: While the user experiences reveal no specific negative attributes, common issues among storage facilities such as occasional price hikes, potential hidden fees, or distance from customer locations may deter some individuals from opting for this self-storage facility.

Pros: Customers consistently praise the facility for its cleanliness, appreciate the friendly and informative staff, and are especially impressed by the helpful customer service experienced during their unit setup and inquiries.

Cons: A significant negative mentioned by customers is unexpected and considerable rate hikes after an initial rental period, with reports of up to an 80% increase, which strains customer relationships. Additionally, there is mention of issues with online lease signing which required rectification.

Pros: Customers frequently rave about the exceptional customer support provided, highlighting the staff's friendliness, helpfulness, and efficiency. The facility impresses with its strategic location, tidy units, and seamless online setup process.

Cons: Issues with contending with facility closures despite scheduled events such as auctions have caused notable customer frustration, and communication barriers given the inability to interact directly with higher management compound this discontent. Additionally, despite secure units, unresolved problems like broken entry gates potentially jeopardize the security of the premises.

Pros: This self storage facility is frequently praised for its excellent customer service, a welcoming and professional staff, and facilities that consistently maintain cleanliness and operational security features like gated access. Online autopayment options add convenience for users.