Climate controlled storage units in Gastonia, NC

Cons: Dissatisfaction arises due to unannounced and significant rate increases. Concerns over pest control are echoed with reports of mice feces in units. Some negative feedback points to particular employees lacking in professionalism and a customer-friendly attitude, potentially souring the customer experience. Customers also experience difficulty reaching staff and obtaining service when issues arise, accompanied by reports of vehicle break-ins.

Pros: The self storage facility is praised for providing excellent customer service, with special commendation to a staff member, Breanna. The general cleanliness, security of storage, and ease of access are widely appreciated by customers.

Cons: Dissatisfaction stems from reportedly poor treatment by staff members to some customers, concerns about potentially overcharged rental fees, issues with obtaining refunds, difficult resident manager scheduling, and inconvenient road conditions leading to the facility.

Pros: The facility is often praised for its friendly customer service, cleanliness, and helpful staff that goes the extra mile.