Covered RV & camper storage in Raleigh, NC

Cons: Although service is commonly well-reviewed, there are concerns regarding the facility's management, particularly involving interpersonal communication and customer service skills leading to dissatisfaction. Issues such as unexpected rate increases and temperature inconsistencies in climate-controlled units have left some customers displeased with the ownership's decisions.

Pros: Customers appreciate the facility’s secure environment, attentive and friendly staff, and the cleanliness of the units. The locally-owned nature and affordability of the services are also highlighted as positives, contributing to a generally pleasant storage experience.

Cons: **Significant distress continues to be reported by customers faced with regular and sometimes sudden price hikes that can double rental costs** over a period of two years, alongside concerns of occasional unauthorized automatic drafts from accounts indicating possible billing issues, which for some have tainted the overall experience at this storage facility.

Pros: The storage facility has received praise for its cleanliness and well-maintained environment, securing positive recommendations from those appreciating the professional and friendly customer service as well as the convenience and accessibility of the units, particularly pointed out by individuals who emphasized ease of remote account management.

Cons: Many negativies indicate an ongoing pattern of poor customer service, including multiple incidents of rude and unhelpful staff. Clients often face unexpected charges, disorderly management, and unfulfilled guarantees such as reserved equipment not being available. Additional complaints pertain to faulty vehicles and overbilling for services definitely not rendered, heightening customers' dissatisfaction.

Pros: The facility occasionally demonstrates professional handling of brief rushes and some employees provide commendable customer service. Customers can find all the supplies and services they are looking for, which can sometimes include fair fees for smaller U-Haul trucks.

Cons: However, there have been some reports of rude interactions, and since potential problems like raised rental fees or hidden costs are common concerns in storage facilities, customers might also experience similar issues here.

Pros: The self storage facility is frequently praised for its exceptional customer service, featuring staff that are personable, professional, and go above and beyond to assist customers.