Garages for rent in East Ridge, TN

Cons: Serious organizational issues are evident, such as a customer mistakenly being reported for trespassing after legitimately renting a unit, and accessibility complaints due to operation hours limiting evening access. Incidents of extremely rude behavior from staff potentially align with inadequate problem resolution, and the lack of pro-rated rent also stands out as a noteworthy financial concern.

Pros: Staff, particularly Katie and Sheri, are highly praised for exceptional customer service, offering great deals, and providing a seamless and easy rental process. Cleanliness, good pricing, and security are notable features, alongside a variety of differently sized space options.

Cons: **Recurring complaints signify serious issues with security, rising rental prices, poor pest control, and barred access to dumpsters**, conveying persistent customer dissatisfaction. Additionally, instances of drugs on-premises and unauthorized access to customer units by management raise **major concerns about the overall safety and privacy at the facility**.

Pros: Several customers speak highly of the staff's helpful and courteous nature, particularly praising the support during the move-in process. The availability of climate-controlled, clean units, as well as the ease of same-day reservation and immediate access, is frequently appreciated.

Cons: There are sporadic instances of rental issues, such as an alleged billing error after vacating a unit. More commonly, there are reports of **routine price increases** on rent and the facility has reportedly negatively impacted a customer's credit report due to a billing dispute, casting a shadow on their otherwise commendable service record.

Pros: Customers frequently praise the facility for its excellent customer service, exemplary staff, and a particular note of cleanliness, ease of access, and overall great experiences with management.