Climate controlled storage units in Lufkin, TX

Cons: Customers complain about frequent price increases, lack of an available restroom, and no insurance offerings. Staff is also unfriendly and not helpful with customer issues.

Pros: This facility is known for its cleanliness, well-maintained property, and convenient payment options.

Cons: There are notable concerns regarding safety, as customers have mentioned separate incidents of break-ins and theft, undermining trust in the facility’s security despite personal experiences of staff honesty. Further dissatisfaction stems from poor business practices including unattended long wait times on calls and potential issues with electronic payments being improperly handled.

Pros: The self storage facility accommodates immediate and last-minute storage needs with appreciable customer service and staff like April impress customers with responsiveness and assistance in saving money. Items stored are reported to stay safe, dry, and secure.

Cons: Customers have faced issues with pest infestations, resulting in encounters with harmful spiders and damaged belongings due to unit humidity, questioning the facility's maintenance and climate control effectiveness. Despite generally positive staff interactions, these concerns seem to affect the overall storage experience.

Pros: This facility offers a variety of storage options including climate control, and vehicles. Customers consistently praise its great location, top-notch cleanliness, affordable pricing, friendly and accommodating staff, and flexible payment options.

Cons: Though not explicitly mentioned in the feedback, a common downside of storage rentals can include potential price increases over time, possible hidden fees, and the convenience of the location may vary for different users. Additionally, while uncommon in the given feedback, storage facilities can sometimes lack adequate insurance options which can be a concern for renters.

Pros: Customers appreciate the exceptionally friendly and professional staff, outstanding management, and the cleanliness of the facility; they also highlight the presence of ample surveillance, gated access, and no required long-term contract.