RV & camper storage in Plano, TX

Cons: While customers appreciate the overall experience, some have voiced concerns about the management possibly showing less interest in long-term customers and issues of upkeep, such as damaged units not being checked before rental.

Pros: The self-storage facility is applauded for its immaculate cleanliness and robust security measures, with users frequently referencing the exceptional customer service and helpful staff.

Cons: A disturbing trend includes significant and abrupt rental price hikes, up to 30% within a short period, and occurrences of theft have budged a few to label the place a "dump". Additionally, unresolved customer service issues, including poor response time to reported problems such as inaccessibility to units and malfunctions, as well as proximity to possible health hazards like rat infestations, convey serious drawbacks. Furthermore, limited accommodation for non-English speakers and physically challenging flaws such as lack of elevators underscore inconvenience for diverse needs.

Pros: Customers appreciate the helpful staff, cleanliness of the grounds, and reasonable initial pricing at this self-storage facility. Several clients have been provided excellent service and commend the company for maintaining security that rivals the Pentagon's, ensuring their stored items are well-protected.

Cons: The self storage location is plagued by severe problems like rat infestations and theft, leading to damaged property without adequate resolution. Customers are frustrated by persistent price hikes, complicated contact procedures with management, and additional fees that seem unwarranted.

Pros: Customers appreciate the cleanliness and meticulous upkeep of the facility, along with some staff members providing outstanding customer service and thorough assistance.