Covered RV & camper storage in San Antonio, TX

Cons: While positive experiences predominate regarding interactions with staff, common drawbacks of self-storage facilities, such as periodic rate hikes, inconvenient locations for some, unexpected fees, and potential security gaps, can detract from the overall satisfaction.

Pros: Customers consistently praise the friendly customer service and enthuse over the facility's strategic location and convenient payment methods, including the option to pay by phone.

Cons: There are significant security concerns with multiple break-ins reported and poor communication from the staff during such incidents. Management changes led to billing confusion, and there have also been problems with cleanliness, rodent infestations, and people trespassing on the property. Additionally, questionable billing practices, such as unauthorized credit card charges, have caused distrust among clients.

Pros: Many customers appreciate the friendly and professional staff, especially noting one manager's exceptional service. The facility is complimented for its cleanliness, convenient location, and thorough maintenance.

Cons: Despite the overall positive impressions, the facility has experienced issues such as costs rising significantly for at least one customer, with rates increasing three times in 18 months, which is a common point of frustration among users of storage facilities.

Pros: The self storage facility is consistently praised for its excellent technology, like the Bluetooth locking system, clean environment, versatile units with temperature control, and superb customer service particularly from Franco the staff member often mentioned.