Self storage units in Kent, WA

Cons: There are reports of belongings being infested with ants, with the big concern on lack of satisfactory resolution for pest issues. Other repeated negative experiences mentioned include rude employee behavior and instances where potential customers found the office unexpectedly closed during business hours.

Pros: Customers appreciate the clean units, feel of safety and security, and commend Valley Self Storage for excellent and caring customer service provided by the staff.

Cons: Despite a strong record of customer service, some have experienced issues with unresponsive staff during key business hours and even being disregarded during closing time, adding to frustrations such as steep rental increases and potential access restrictions due to parking issues on the property.

Pros: Customers consistently praise the friendly and accommodating staff, as well as the facility’s cleanliness, security, and good pricing options, often coupled with discounts for the first month.