Self storage units in Wenatchee, WA

Cons: Significant concerns include strict payment policies, and customers feel rushed, with complaints about inability to leave voicemails and no credit card or auto-pay options. The lack of modern payment facilities is a drawback, along with poor lighting and unit conditions in need of remodeling. One customer's especially painful experience involved losing all stored items due to financial difficulties and a lack of leniency or alternate payment options from the management.

Pros: The facility offers a convenient cart for transporting items and receives praise for its overall friendliness and reasonable rates.

Cons: There have been instances of theft at the facility, pointing to possible security lapses, but the concerned company responded with integrity, a detail which showcases a point of redemption amidst a serious concern.

Pros: Customers report satisfaction with clean, secure storage units and, particularly with a company called Eagle, describe customer service as friendly and proficient, often recommending the facility due to these attributes.

Cons: Some customers have faced challenges with access, such as the facility being difficult to navigate for inexperienced drivers, and occasional problems with unauthorized occupants like homeless individuals using the space.

Pros: The self storage facility offers great service with competitive prices and a safe, secure environment complemented by impressing cleanliness and climate control features.