Self storage units in Yakima, WA

Cons: Numerous patrons have raised issues concerning the malfunctioning payment machine, unprofessional staff behavior, and a sense of discomfort caused by the invasive presence of certain staff members.

Pros: Customers appreciate the clean and well-kept facility, the secure environment provided by attentive ownership, and straightforward payment solutions.

Cons: While customers typically report satisfactory experiences, instances of harsh treatment of renters by certain staff members, along with a mouse infestation posing health hazards, are significant concerns. Furthermore, a catastrophic fire leading to the demolition of the property hints at potential issues with safety standards.

Pros: Customers have generally highlighted the friendly owners and hospitality towards tenants, as well as acknowledging reasonable rates for spacious units and convenient location.

Cons: Drawbacks cited by consumers include recent steep price hikes without proportional enhancements in service or facility access. Recurrent issues involve gate code malfunctions causing inconveniences, and additional, yet obscure administrative fees that create dissatisfaction. Furthermore, the lack of a refund policy and issues with communications hold notable criticism.

Pros: The storage facility stands out for its exceptional customer service, security measures ensuring peace of mind, and spotless maintenance. Patrons also commend the friendly and professional staff and the reasonable pricing for the service provided.

Cons: However, a significant number of patrons express frustration over troubles contacting staff, encountering unprofessional behavior, and difficulty navigating the units. Instances of bad odors and people living illegally in units raise concerns about facility management and security.

Pros: Customers appreciate the facility for its cleanliness, friendly staff, and fair pricing, often considering it secure and well-maintained with good management.

Cons: Even though specific complaints are limited, common concerns with self storage like potential **regular price increases**, **inconvenient locations**, **unexpected fees**, or **inadequate security** could deter customers.

Pros: Customers appreciate the facility's security measures, well-lit areas and convenience of payment methods, as well as the availability of round-the-clock assistance through an on-site kiosk.

Cons: Although service is generally praised, there are mentions of the facility needing some maintenance and repairs. Regular price increases and lack of amenities like restrooms may also affect some customers' experiences.

Pros: Customers appreciate the excellent service and note that the storage facility is clean and secure, offering good value in comparison to others.