Covered RV & camper storage in Overland Park, KS

Cons: Despite positive interactions with staff, there have been serious customer complaints about being overcharged due to mismanagement, dramatically affecting the rental experience and trust in the company's billing practices.

Pros: The facility consistently receives praise for its cleanliness and convenient location, with specifically commendable customer service—a point of satisfaction for many patrons.

Cons: Despite the positive service, customers frequently express concern over significant periodic rent increases, and some have experienced unexpected changes to pricing or terms which soured their overall experience.

Pros: The self storage facility is frequently praised for excellent customer service, particularly thanks to a helpful manager, clean and secure units, and clear communication.

Cons: There are grievances about billing practices, like being charged for an additional month after vacating in a timely manner, which elicits concerns about administrative accuracy and respect for longstanding customers. Customers have had instances of potentially uncaring management as expressed through actions such as abruptly ending phone calls.

Pros: Customers frequently praised the facility for exceptional customer service, particularly citing the helpful and professional behavior of the staff. The property is consistently described as well-maintained.

Cons: There are complaints regarding billing issues, such as customers being overcharged even after vacating, and customers experience poor communication and lack of transparency from the owner, often resulting in mistaken charges and confrontational interactions. Despite many positive reviews, customers should stay cautious of potential billing discrepancies and inflexible service from the facility's owner.

Pros: Customers appreciate the excellent customer service from staff and praise the facility for its well-maintained property. *The storage facility is admired for its helpful and knowledgeable staff, especially staff members who often go above and beyond in assisting clients.

Cons: Customers have consistently expressed frustration over substantial rental price increases, frequent communication obstacles, and inadequate customer service responsiveness. Security concerns have also arisen due to broken gates, contributing to lowered customer trust.

Pros: The facility's units have been praised for their cleanliness, including commendations for helpful individual staff who provided clear explanations and made the renting process smooth.