Covered RV & camper storage in Metairie, LA

Cons: Reports of severely unacceptable reservation handling, such as unfulfillable reservations and incorrect information provided regarding equipment availability, are a source of great frustration. Customers also experience distress over the facility initiating possession of clients' items from storage units with refusal to release them, causing significant worry and loss.

Pros: Customers repeatedly praise the location for its exceptional customer service, friendliness of the staff, and the smooth, efficient process of truck rental. The cleanliness of the facility and the special attention to disabled clients' needs are also highly commended.

Cons: Users often face the hassle of regular price hikes and inadequate security measures, suggesting an improvement is required in ensuring the protection of customers' belongings.

Pros: Based on customer feedback, the self storage facility is appreciated for its cleanliness and well-maintained environment.

Cons: Customers report considerable issues with building maintenance, highlighting failed air conditioning units that endanger have temperature-sensitive items, subpar property management, and obscured access instructions. Further complaints underline spotty attendance of staff at critical times, alongside notable frustration with consistently unattended office hours and unresponsive communication channels.

Pros: The facility stands out for responsive staff who assist with payments, downloads, and provide excellent customer service. The front desk, staffed by helpful individuals, often shares valuable information, ensuring customers get suitable units within their budget.

Cons: While the amenities received high praise, a sticking point for clients includes unexpected and significant cost increases, coupled with limited gate access hours that inconvenience some patrons. Additionally, customers have noted a deficiency in the number of available carts for transporting goods within the facility as an area requiring improvement.

Pros: The self storage facility stands out for its convenient location, accommodating and knowledgeable staff, ease of access, and clean environment, contributing to a thoroughly positive experience for customers.