Covered RV & camper storage in Hendersonville, NC

Cons: Customers have encountered significant rate hikes after an initial rental period, sometimes as high as 33%, combined with experiences of disorganized service, such as issues with incorrect access codes not quickly resolved, which added stress to the moving process. Additionally, there are criticisms of the customer service attitude when addressing concerns over pricing discrepancies.

Pros: The self-storage facility boasts excellent customer service with staff consistently described as helpful, friendly, and compassionate, alongside providing clean and secure premises for customers' belongings, putting forward an effortless rental experience and quick responsiveness from the staff.

Cons: Customers express dissatisfaction with the lack of lighting within storage rooms and absence of 24-hour access, causing inconvenience and restricted access to possessions. Frequent unresponsiveness from the business when calling the on-site number also causes concern, as well as issues with unit allocation not meeting customer preferences.

Pros: The self-storage facility receives high praise for its excellent customer service, clean units, easy payment and rental processes, and hands-on assistance from management.

Cons: Despite the positive feedback, customers should remain cautious about potential pricing issues common to storage facilities, such as price hikes during rental periods, and may face infrequent downsides like hidden fees or limited access at times.

Pros: Customers frequently mention the outstanding cleanliness of the facility, exceptional customer service, high-level security, and the convenience both in location and in the rental process.

Cons: However, concerns are expressed due to problems with rodent infestation that led to property damage without an adequate response from management, and one mention of cost being too high, which could reflect potential issues with unexpected price hikes or value for the service received.

Pros: Customers frequently compliment the facility for its cleanliness, diligent maintenance, and ever secure environment provided by up-to-date security measures, signaling a well-kept operation.