Covered RV & camper storage in Pflugerville, TX

Cons: Numerous customers are expressing distress regarding dramatic rent increases, a lack of consistent access to staff during business hours, an arduous communication process since new management takeover, and potential mismanagement of auto payment systems leading to unjust late fees. Additionally, some express concern about inadequate climate control in supposed climate-controlled units, contributing to an uncomfortable storage environment.

Pros: The facility has recently gained a positive reputation thanks to the exceptional service provided by a manager named Michelle, who is commended for her dedication and support to customers as well as hosting community events. Customers also appreciate the clean units and friendly staff overall.

Cons: However, there are concerns over billing issues, such as being charged for a supposedly free second month and dealing with inconsistent gate codes, which highlights a need for better administrative oversight. Some customers faced unexpectedly smaller storage units than advertised and were not satisfied with the solutions provided, indicating inaccuracies in unit size descriptions.

Pros: Customers consistently praise the facility for outstanding customer service, led by helpful and friendly staff, making move-ins and any service needs pleasant and easy. The property is well-maintained, clean, and secure, ensuring a comfortable and stress-free experience.