Covered RV & camper storage in Virginia Beach, VA

Cons: Despite the positive feedback, common issues such as potential for price raises during rental and inconvenience that could spring from no easily accessible waste disposal, are fitting grievances at some storage facilities, although they were not specifically delineated in these experiences.

Pros: Customers consistently praise the top-notch customer service and efficient process, noting the help and friendliness offered by staff during stressful times. The facility is also appreciated for enhanced security and pricing perceived as fair.

Cons: Nevertheless, clients have reported severe rodent infestations, causing extensive property damage. There are also grievances about significant rate increases that leave customers feeling cheated, particularly after a short rental period—pointing to these issues as recurring among patrons, suggesting systemic problems within the facility.

Pros: Customers consistently praise the facility for its cleanliness, high-quality customer service, and the ease of the rental process. The facility also garners compliments for being well-organized and thoroughly maintained.

Cons: Notably, customers have reported concerns regarding poor ventilation leading to toxic chemical odors, which could present a health hazard, especially to those with respiratory issues. Moreover, longstanding customers express frustration over significant rental price increases, with reports suggesting rents almost doubling over a five-year period.

Pros: Customers frequently praise the facility for its excellent customer service, secure environment, and streamlined rental processes. They highlight the ease of signing contracts online and they value the helpfulness of the staff, especially those who genuinely care about customer satisfaction.

Cons: Despite the generally positive comments about service and cleanliness, some customers have raised alarms about a lack of pest control, resulting in damage to valuables, including a serious incident of pest infestation potentially jeopardizing the safety of stored items, and insufficient authority from the staff to address certain issues.

Pros: The staff at this storage facility, particularly Darlene, repeatedly receive praise for being highly attentive, professional, and helpful, providing excellent customer service. The facility is consistently described as clean and secure, with an easy rental process and good access to storage spaces.

Cons: Customers express significant concern over changing ownership to a large company, which has affected communication and caused issues such as wrongful late fees. Additionally, reports indicate that there are people living in the units, calling into question the overall security and management of the facility.

Pros: The self storage facility has been consistently praised for its cleanliness, reasonable pricing, and the helpfulness of its management and staff.

Cons: However, customers have reported significant security concerns, including vandalism, theft, and difficulties in contacting staff in emergency situations. Complaints also include multiple rent increases, cockroach infestations, and issues surrounding transparency in pricing and billing, such as non-refunded overcharges.

Pros: The self-storage facility is appreciated for its cleanliness, military friendliness, and instances of excellent customer service provided by several staff members. Some users have noted efficient service and the facility being well-maintained.

Cons: A significant concern among users is the consistent escalation in rental prices, with some experiencing an alarming 30% hike within a year, making it a costly option for long-term storage. Additionally, there are mentions of unexpected rent increases and dissatisfaction with the price for the non-temperature-controlled units compared to climate-controlled offerings.

Pros: Customers appreciate the exceptional customer service, often highlighting the helpfulness and knowledge of the staff, particularly Keith's assistance. This facility boasts a well-maintained and conveniently located property with the added convenience of an app for gate access.