Indoor RV & camper storage in Santa Ana, CA

Cons: Concerns include issues of theft with minimal resolution, insufficient lighting in certain units, and perceived staff harassment or oversight that border on intrusion. Customers feel frustration due to staff being unavailable during supposed working hours leading to inconvenient delays, especially when accessing stored items or paying monthly rent.

Pros: Customers frequently praise the exceptional customer service, the friendly staff, and the clean and secure environment provided by the facility. Great rates and efficient paperwork procedures also highlight the commendable aspects.

Cons: Despite the excellent service, there have been serious security concerns with multiple reports of break-ins and theft from the units, causing distress among renters. Additionally, some customers find the cost of the units to be excessively high compared to the amenities provided.

Pros: Customers appreciate the attentive and friendly service at this storage facility and commend the fact that staff members are helpful and solution-oriented.

Cons: Despite positive remarks, customers have raised alarms about security issues, with at least one implying theft concerns, and there have been instances of staff rudeness according to another testimonial.

Pros: Customers regularly describe the facility as having options for different unit sizes, maintained cleanliness, and exceptional staff who provide terrific customer service leading to recommendations.

Cons: Despite the prevalence of good service, there are alarming reports of significant rodent infestations causing extensive damage to personal belongings, coupled with staff denying the severity of the problem. This represents a serious concern for potential and existing customers regarding the safety and maintenance of their stored items.

Pros: Customers frequently highlight the facility for exceptional user experiences, with special recognition given to specific staff members for their helpfulness, as well as mention of competitive pricing and convenient assistance in securing units.