Self storage units in Marumsco Village, VA

Pros:

• Staff is friendly and helpful

• Facility is clean and well-maintained

• Units feel safe and secure

Cons:

• Frequent price increases over time

• Poor phone and office availability

• Broken gate compromises security

• Access restricted during certain hours

• Inconsistent customer service quality

Pros:

• Simple and affordable storage

• Easy vehicle access and paths

• Clean and well-kept facility

• Professional and friendly staff

Cons:

• Poor response to emails

• Unreliable payment processing systems

• Frequent unwarranted late fees

Pros:

• Good service with friendly staff

• Staff is always very helpful

Cons:

• Website reservations are not honored

• Staff sometimes lacks knowledge

Pros:

• Convenient location near main highways

• Helpful and friendly staff

• Clean and well-maintained facility

• Smooth and easy check-in process

Cons:

• Reports of bed bugs in some units

• Rent increase after initial period

Pros:

• Clean and well-maintained facility

• Easily accessible storage units

• Additional moving carts provided

• Climate controlled and secure

Pros:

• Very helpful and professional staff

• Convenient and clean facility

• Easy and quick online registration

Cons:

• Negative interaction from specific staff caused issues

Pros:

• Great customer service reported consistently

• Easy to make payments

Cons:

• Poor auction procedures and fairness

• Maintenance issues with lighting not addressed

• Entrance door has mechanical problems

Pros:

• Quick and easy reservation process

• Clean, well-lit and safe facility

• Friendly and helpful staff

• Spacious and modern units

Cons:

• Frequent and high rate increases

• Introductory rates last a short time

• Security gates sometimes malfunction

• Not recommended for long-term storage

Pros:

• Helpful and attentive staff

• Units close to parking and unloading

• Facility is clean and well-maintained

• Easy access with gated entry

• Use of dollies available

Cons:

• Facility is very old with pests

• Prices are higher than expected

Pros:

• Clean and well-maintained facility

• Competitive and reasonable pricing

• Variety of unit sizes

• Helpful and professional staff

• Easy online reservation process

Cons:

• No nighttime access due to early closures

• Higher prices than expected for some

• Inconsistent information on climate control units

• Extra charges for minor issues

Pros:

• Property is clean and well-maintained.

• Easy and smooth rental process.

• Helpful and friendly staff.

• Convenient location for many customers.

Cons:

• Facility too small for large vehicles.

• Limited parking spaces for large vehicles.

Pros:

• Convenient location, easily accessible.

• Clean and organized storage units.

• Excellent customer service.

Cons:

• Monthly bill is not prorated.

• Hidden fees, including for locks.

• Difficult-to-reach customer service by phone.

Pros:

• Location easily accessible and well lit.

• Quick and efficient rental process.

• Units generally nice and spacious.

Cons:

• Hidden fees, must buy specific lock.

• Mandatory monthly insurance fees.

• Prices increase soon after renting.

• Unit dimensions may be inaccurate.

Pros:

• Helpful rental truck availability onsite

• Friendly and professional staff

• Secure with gated access and codes

• Some units are clean and easy to access

Cons:

• Units not always clean on rental

• Mice infestation reported

• Rent prices increase frequently

• Confusing and potentially misleading billing cycle

• Reported issues with staff professionalism

Pros:

• Easy to complete contract process

• Effective after-hours rental through website access

Cons:

• Regular and significant price increases

• Poor phone support adds frustration

Pros:

• Good customer service mentioned often

• Location is clean and well maintained

• Convenient and easy access to units

Cons:

• Rental rates can change anytime

• Customer service is hard to reach

• 40% price increases reported

• Mildew issues in basement units