RV & camper storage in San Lorenzo, CA

Cons: Significant concerns arise due to serious security lapses, including multiple break-ins and mishandling of personal contact information. Moreover, customers experience frustration with inaccessible payment options, inconsistent office hours, and lackluster customer service encounters—with locked doors during business hours and employees unresponsive to calls or providing poor face-to-face interactions.

Pros: The self-storage facility is highlighted for its efficient staff, easy rental process, and its employees, who are often mentioned for their patience and top-notch customer service.

Cons: Negative feedback includes reports of poor communication with service that is unreliable at times, casting a shadow over otherwise positive service and facility experiences.

Pros: Customers routinely praise the helpful and welcoming staff who make guests feel like family, and the facility offers clean and secure storage spaces.

Cons: Recent management changes have led to multiple reports of substantial rent increases, reduced accessibility due to unresponsive staff at times, and facility upkeep issues leading to pest infestations and frustrations particularly at their facility in Hayward, California.

Pros: Customers frequently commend the friendly and helpful office staff, the ease of rental processes, and the overall security provided for their stored belongings, especially the covered storage protecting vehicles from weather damage.