Covered RV & camper storage in Manchester, CT

Cons: A pattern of customer dissatisfaction stems from escalating storage fees, changes in management affecting the quality of service, and infrequent, yet notable occurrences of issues related to cleanliness and security.

Pros: The facility is applauded for its ease of use, from sign-up to move-in, exceptional customer service, and for providing a safe and calm atmosphere.

Cons: Despite these positives, grievances are voiced about the high cost of rentals amid the overall satisfaction, and concerns regarding instances of unprofessional encounters at the front desk, casting a shadow on an otherwise positive experience.

Pros: The facility is highly commended for its exceptional customer service, cleanliness, and convenient access to storage units, with dedicated staff members providing smooth rental assistance and safe, professionally managed amenities.

Cons: A significant concern from multiple customers is the serious **mouse infestation** damaging belongings, and multiple reports of **misleading information regarding climate control**, which amounts to **false advertising**. Additionally, **management is often unavailable during office hours,** and customers have experienced difficulty in getting human assistance when needed.

Pros: According to customer feedback, the self-storage facility boasts a **clean environment**, a **friendly and helpful** staff, and some long-term satisfied customers who appreciate the **reasonable pricing** and the convenience with **online processes**.

Cons: Some voices raise suspicion about the authenticity of overwhelmingly positive reviews, suggesting a potential bias. Others mention harassment by staff on several occasions, leading to an uncomfortable experience and contributing to the feeling that customers would prefer to pursue services elsewhere.

Pros: Customers praise the facility for its exceptional customer service, especially noting the helpfulness and patience of staff members in assisting with the selection and setting up of units. The cleanliness and the ease of access, including the convenience of an app feature, are frequently highlighted.

Cons: One recurring concern comes from substantial rent increases over time, a grievance impactful enough that seasoned customers caution others of hidden costs. Customers cite that prices for their storage units have almost tripled, suggesting a trend that could indicate systemic pricing issues within the company.

Pros: The facility's exceptional personnel, highlighted by their professionalism, courteous nature, and dedication to giving great service, leaves a significant impression on clients. The cleanliness of the place is also a point of satisfaction often expressed by customers.

Cons: The most salient issues include mismanagement of auto-payments leading to inaccessible units, significant rent hikes without adequate justification, unresponsive after problematic incidents, and inconsistency in operation hours. There are multiple complaints about poor customer response and a sense of neglect in resolving payment disputes, making it hard to recommend the facility.

Pros: The self-storage facility stands out for its easy access, privacy, and professional staff that delivers impressive in-person assistance. Customers appreciate the straightforward processes, cleanliness, and the unit conditions provided by the company.