Covered RV & camper storage in Medford, MA

Cons: Restricted access hours, particularly on weekends, along with several instances of rude customer service significantly mar the overall experience; moreover, some mention inadequacies such as the lack of climate control and challenges in navigating tight spaces.

Pros: The employees at this facility consistently demonstrate helpful attitudes and the affordable pricing makes the basic storage offerings appealing to budget-conscious customers; Convenience features like a freight elevator, large doors, and high ceilings facilitate an easier moving experience.

Cons: A common point of frustration is the frequent and substantial price increases that occur multiple times a year, with some users feeling misled by sharp rate hikes occasionally reaching 55%. Issues include a non-climate-controlled facility with mold issues, rodent infestations causing damage not covered by insurance, and persistently broken doors which limit convenient access.

Pros: Customers appreciate the tidy environment and commend the exceptional service, often citing positive interactions with staff that make the rental process enjoyable and easy.

Cons: However, experiences of malfunctioning elevators have left some users unable to access their belongings on upper floors, which reflects on potential downtimes wherein the facility's infrastructure potentially jeopardizes access and convenience.

Pros: The facility stands out with its exception cleanliness, convenient location, and truly courteous staff, especially with users highlighting the commendable customer service provided. The mobile app adds to the ease of use by bringing a technological edge to their services.

Cons: However, many customers have experienced significant inconveniences such as frequent elevator outages, issues with security due to a malfunctioning keypad and garage door, mold and pest infestation causing damage to belongings, and lack of transparency in pricing with unannounced rent increases. Complaints about poor customer service and negligence in the facility's maintenance are recurrent themes, as well as frustration over being overcharged or not offered pro-rated rent.

Pros: The storage facility has been commended for its cleanliness, efficient online reservations, working elevators, and even provided units are well appreciated by some long-term customers for being quiet and accessible.