Covered RV & camper storage in Mount Ephraim, NJ

Cons: Despite the general satisfaction, some patrons express frustration over escalating rental costs, especially during times of hardship like the coronavirus pandemic, where fees continued to accumulate rather than being postponed. Also, issues with the online booking system have been a hurdle for customers.

Pros: Customers have high praise for the facility due to its cleanliness, secure environment with police nearby, and the efficiency and friendliness of the staff. The storage units are reasonably priced, easy to set up, and access is straightforward.

Cons: The facility has been criticized for a non-functioning back gate, pest infestation issues, limited access hours incompatible with customer schedules, and significant dissatisfaction with price increases and office accessibility.

Pros: Customers appreciate the simplicity and efficiency of the rental process, including telephone arrangements, as well as the overall quality and cleanliness of the facility and friendly staff.

Cons: Main complaints include **unpredictable rent increases** without notice and **price disparity** between online deals and rates for existing customers, causing a sentiment of unfair treatment toward loyal patrons of the facility.

Pros: Customers appreciate the **cleanliness of units, helpful and friendly staff**, highlighting the excellent customer service, and the **variety of size options** available. The process of acquiring a unit is often described as easy and satisfactory.

Cons: Users report significant concerns about the storage conditions, including persistent odor problems such as a smell of cat urine and a death-like stench. There are alarmingly frequent mentions of remote and unresolved issues with vermin infestations, such as evident mice droppings. Furthermore, instances of unauthorized substantial price hikes and poor temperature management in climate-controlled units leave customers deeply dissatisfied and feeling overcharged for substandard services.

Pros: Customers generally praise the self-storage facility for its exceptional customer service provided by friendly staff, clean property, and wide range of unit sizes available for different storage needs. The facility is accessible with features like elevators to upper floors.