Covered RV & camper storage in Brentwood, NY

Cons: There are repeated grievances about **significant and sudden price hikes**, with some users reporting **pest and rodent problems**, such as instances of mice and roaches. Security concerns have been mentioned due to **the facility being accessible after hours**, and some customers have encountered unsanitary conditions or trash on the premises.

Pros: Customers commend the facility for its cleanliness, satisfactory lighting, and the consistent excellent customer service provided by attentive managers and staff.

Cons: **Despite positive interactions with the staff, some customers have voiced significant dissatisfaction due to sudden and uncommunicated rent increases shortly after beginning their rental agreements.**

Pros: The self storage facility boasts exceptional customer service, easy accessibility, cleanliness, and maintains competitive pricing to appeal to potential customers.

Cons: Despite the positives, serious security concerns have been raised due to fake cameras, leading to at least one customer's unit being broken into without available video evidence. Additionally, a lack of restroom facilities, which might be an inconvenience.

Pros: Customers frequently praise the facility for being safe, clean, and the staff friendly and helpful, with many appreciating it as a family-owned business providing personalized service.

Cons: Numerous customer experiences suggest serious billing issues such as being forced to pay for an entire month when the storage was vacated early and being charged inappropriately, particularly complaints about forced insurance and an invasive price increase without justification, reflecting potentially unfair business practices.

Pros: Many customers praise the facility for its cleanliness, the helpful and knowledgeable staff, and the smooth, hassle-free experience aided by electronic rental features, which save time and money.

Cons: Despite positive interactions with staff, there are grievances regarding unit maintenance, with customers reporting tight, difficult-to-open latches and unpleasant cleanliness issues with auctioned units, noting overpowering odors and mixed wasteful contents. Additionally, lack of responsiveness to text inquiries was noted, detracting from the overall satisfaction.

Pros: Customers appreciate the facility for its ease of access, professional customer support, and attractive pricing. The on-site management, particularly Brenda, receives praise for making the rental process simple and providing a helping hand to clients.