Covered RV & camper storage in Willowick, OH

Cons: Customer experiences include significant issues such as non-functional air conditioning during summer, falsely advertised as "climate control" leading to extreme humidity and heat, and a history of neglected maintenance including misaligned doors, security gates left open, and poor lighting. Frequent rate increases have also been a point of contention for customers.

Pros: The facility receives praise for its 24-hour accessibility with entry codes and highly regarded customer service with helpful and attentive staff. Rates are considered affordable, starting at $35 a month for the cheapest storage option.

Cons: However, there is recurrent negative feedback regarding extensive potholes and poor upkeep of premises, rampant security issues such as broken gates and fences and non-functional security cameras, consistent price hikes despite the lack of maintenance and customer service difficulties, with reports of inaccessible management, poor response to complaints, and issues in obtaining refunds.

Pros: Customers appreciate the facility for its ease of securing spaces, convenient online reservation systems, efficient service, and professional management.

Cons: Some customers have had substantial issues with operational aspects such as the freight elevator being out of service, leading to severe inconvenience. Additionally, problems with entry codes not working have considerably frustrated multiple clients.

Pros: The facility boasts excellent customer service with staff frequently described as friendly and helpful. Clients praise the ease of access and quick setup times for their storage units.

Cons: Though the staff is commended, significant concerns such as variable pricing and a serious incidence of roach infestation drastically diminish the overall customer experience, leading to loss and potential property damage.

Pros: Customers appreciate the facility for impeccable cleanliness, climate-controlled units, and exceptional customer service provided by the staff who are highly professional, helpful, and accommodating of concerns.

Cons: Regarding drawbacks, multiple instances highlight substantial concerns with escalating costs after initial quotes, and a significant failure in facility infrastructure—specifically, nonfunctional elevators crucial for moving heavier items. Additionally, there have been distressing reports of lost or misplaced personal belongings suggesting possible organizational oversights and/or lapses in security.

Pros: The self storage facility is lauded for exceptional customer service, a clean and safe environment, with customers endorsing both the helpfulness and congeniality of the management staff involved in day-to-day operations.

Cons: Many grievances are focused on substantial and abrupt price increases for long-term clients, coupled with the refusal to waive exorbitant late fees even for slight delays in payment. Reports of security breaches, including break-ins, raise significant concerns, and issues have arisen with billing mistakes and unjust insurance charges being applied without consent. Complaints about customer mistreatment and unprofessional encounters cast a shadow on the overall integrity of the facility.

Pros: Customers appreciate the clean and accessible units, along with the exceptional customer service from the staff, often noting friendliness, helpfulness, and a well-maintained environment. The provision of cost-effective packaging supplies adds a convenient touch for those with additional needs.

Cons: Not every customer experience was reflected in the reviews, yet customers embarking on storage rental may generally face common inconveniences such as frequent price increases or occasional challenges in finding units that fit their budget.

Pros: The self storage facility is acclaimed for its cleanliness, well-lit and temperature-controlled units, alongside commendable customer service noted for helpfulness and friendliness.