Indoor RV & camper storage in Fort Lauderdale, FL

Cons: There are significant concerns regarding security breaches, with reports of units being broken into and possessions worth over $5,000 lost, combined with inadequate staff assistance in resolving such serious matters. Customer feedback indicates frustration over unreturned voicemails and concerning price discrepancies between similar-sized units, coupled with rental price increases.

Pros: Customers appreciate the exceptional service provided by the staff at this facility, emphasizing cleanliness, attentive personal service, and a professional atmosphere.

Cons: A key issue noted is security concerns including thefts and occurrences of break-ins notwithstanding the presence of a security gate, which is troubling as customers have experienced that their insurance claims aren't effectively honored, leaving them without remedy for stolen items. Additionally, there have been unsettling reports of a potential rodent problem with visible signs of pest control measures in place and employees lacking knowledge on how to address these issues.

Pros: The self storage facility offers an easy rental process with transactions possible over the phone and email; it provides excellent customer service with staff members recognized for their helpfulness and friendliness, enhancing the customer experience.