Indoor RV & camper storage in Watervliet, NY

Cons: Despite the positive staff interactions, notable concerns include occasional access code issues that necessitate after-hours assistance, regular price hikes, a deficiency of flat carts for transportation within the facility, and frustrations with the single elevator hindering access for some users.

Pros: Customers laud the storage facility for its exceptional cleanliness, 24/7 access, consistent temperature control, and the politeness of the staff, highlighting an easy setup and move-out process.

Cons: Despite excellent customer service, there are significant concerns about unexpected and substantial rental price increases, harsh penalties for late payments, and a contract stipulating increases without prior notice, all of which have led to customer dissatisfaction and impact budget-sensitive clients.

Pros: Customers have praised the storage facility for having friendly, professional staff, a clean and well-lit environment, and a user-friendly website with digital document signing for ease of access.

Cons: Customers have expressed frustration with issues relating to U-Haul services, like problems obtaining access to rented vans, handling damaged rental vehicles without assistance, and challenges during emergency situations where immediate service is crucial. Repeat complaints suggest an overarching issue with reliability and efficiency during critical moments.

Pros: The self-storage facility is appreciated for having clean storage spaces, professional service, and a friendly environment that is particularly accommodating for students needing summer storage, with the added convenience of easy truck rentals and returns.