Indoor RV & camper storage in Dover, PA

Cons: Customers have expressed their frustration over **significant annual price hikes**, puzzling nonrefundable deposit policies, and **persistent electrical issues** that remain unresolved despite complaints. Concerns about drastic late fees and price gouging are also distressingly common among feedback from patrons.

Pros: The self storage facility is highly praised for its exceptional cleanliness, the helpful and friendly personnel, such as the notable manager Robert, as well as the quick and easy setup process for obtaining a unit.

Cons: However, considerable dissatisfaction arises due to incidents of water damage and mold, as well as experiences with theft, revealing potential security concerns; this suggests an inconsistency in safeguarding tenants' belongings. Additionally, there are complaints about cleanliness in some storage spaces and enforcement of unclear or variable rules on property usage. Notably, there's also a critique regarding their policy on not being responsible for damage or loss to stored items, emphasizing the need for customers to read contracts carefully.

Pros: Customers widely appreciate the friendly and effective customer service received, especially noting Whitney and Ben for their professional and welcoming assistance. The facility is described as clean, well-mainted, and bright, and many found the process of securing a storage unit quick, easy, and even satisfactory enough to highly recommend.

Cons: Despite the high praises for the staff's service, general concerns include frustrations with potential issues such as regular price hikes, the fact that amenities like restrooms may not be accessible, and possible additional hidden fees that can arise with self storage facilities.

Pros: Customers appreciate the self storage facility for its ease of access, cleanliness, and the exceptional service provided in finding the right unit, highlighting secure and friendly environment.