RV & camper storage in Waynesville, NC

Cons: Negative reviews emerged significantly since new management took over, mentioning serious issues such as overbooking units causing inconveniences, fraudulent practices like leasing unavailable units, lack of physical management presence which compounded customer service issues, and decreased overall facility upkeep indicated by reports of open, unused units and animal interference.

Pros: Customers appreciate the facility for its ease of registration, cleanliness, well-kept property, robust security features including cameras, and the efficiency of online renting services.

Cons: However, a notable concern includes complaints about occasional poor communication and unmet expectations regarding access, especially when troubles arise after hours. Additionally, some have criticized the facility for maneuvering difficulties with larger vehicles, which can pose a significant inconvenience in certain situations.

Pros: Customers generally praise the self storage facility for its superb customer service, with staff often described as friendly and very helpful. The facility itself is appreciated for being clean, secure, and with easy accessibility, making the overall renting experience smooth and pleasant.