Outdoor RV & camper storage in Utica, MI

Cons: However, customer experiences have been marred by **unexpected rate increases** and **additional fees**, causing some to almost vacate their units. The facility receives criticism for **seldom available staff** both in-office and over the phone, with complaints of **rude behavior on occasion**, which lessens the overall satisfaction with the rental experience.

Pros: Customers appreciate the cleanliness, easy accessibility, and excellent customer service provided by staff such as Michelle, who has been noted for exceptional assistance and friendliness. The rates at the facility are generally considered affordable, and the staff, particularly Michelle, are proactive in addressing concerns about fee increases.

Cons: Despite the excellent customer service, some customers have encountered significant price hikes shortly after beginning their rental agreements. Furthermore, even with the positive feedback on staff and cleanliness, no points on security measures or insurance options have been reported by these sources.

Pros: This self storage facility boasts exceptional customer service, with staff frequently praised for their friendliness and efficiency. The site is well regarded for its cleanliness, including the internal amenities like bathrooms, and the process for truck rental is notably straightforward.