Indoor boat storage in Albany, NY

Cons: Despite the positive staff interactions, notable concerns include occasional access code issues that necessitate after-hours assistance, regular price hikes, a deficiency of flat carts for transportation within the facility, and frustrations with the single elevator hindering access for some users.

Pros: Customers laud the storage facility for its exceptional cleanliness, 24/7 access, consistent temperature control, and the politeness of the staff, highlighting an easy setup and move-out process.

Cons: Despite the stellar customer service, rent hikes appear to be an issue, with prices increasing significantly after a few months, causing dissatisfaction among some clients who emphasize the unpredictability and escalating costs of storage rent.

Pros: Customers frequently praise the facility for its cleanliness and the high level of customer service provided by the staff, with particular commendation for their helpfulness. Competitive promotional rates and attentive service make the staff stand out, reassuring customers their belongings are safe and well-cared for.

Cons: Customers have had very negative experiences with the customer service, repeatedly noting an inability to receive a call back even after multiple attempts. The perception of value is significantly undermined by the lack of responsiveness and difficulty in renting units.

Pros: The facility offers competitive pricing compared to other options in the industry.