Indoor boat storage in Jacksonville, NC

Cons: Concerns have been raised about poor lighting conditions, which make some customers feel unsafe at night, compounded by the enforced purchase of what they consider unnecessary insurance. A significant downside includes experiences with roaches, leaking units during rain, and frustrating rent increases.

Pros: The storage facility receives praise for having a responsive and cordial management, with staff often noted for their helpfulness and personal attention to customers. Additionally, some reviews emphasize the affordability of the units provided.

Cons: One main pain point brought up by customers is the steep and frequent rent increases some have experienced during their rental period. It is also noted that the customer service can be lacking at times, with issues such as phone numbers not working and extremely long waits on calls coupled with difficulty obtaining simple information such as price quotes, potentially indicating systemic communication issues. Some customers encountered complex, difficult-to-understand paperwork, contributing to a not entirely smooth user experience.

Pros: Customers praise the self storage facility for its cleanliness, highly accommodating customer service, and efficiency in helping with unexpected storage needs. Many commend the straightforward processes from online deal finds to lock setups and staff friendliness, with personal anecdotes of exceptional support during challenging times.