Outdoor boat storage in Minnetonka, MN

Cons: There are reports of **significant price hikes** during the rental period without notice, and concerns about **security lapses**, such as broken locks and the lack of surveillance cameras in certain buildings. One customer was particularly disappointed when charged for a full month despite moving out early, experiencing difficulties in obtaining a refund. The alleged presence of staff reviews misleadingly inflating the rating and concerns over management responsiveness and facility cleanliness could dissuade potential customers.

Pros: Customers praise the helpful and friendly staff, the convenient location of the facility as well as the tidiness and maintenance of the units. Competitive rates and efficient check-in experiences are highlighted.

Cons: There are serious concerns regarding security, as break-ins have occurred repeatedly, raising doubts about the safety of possessions stored at the facility. Inadequate management with reports of office closures during scheduled appointments further frustrates customers, leading some to opt for other storage providers offering better service and prices.

Pros: Customers are frequently impressed with the facility's cleanliness, accessibility, and attentive customer service. The professional staff, such as Dan and Sterling, make efforts to assist renters with choosing the best unit and maximizing storage space.

Cons: However, the storage units experience **undaunted price hikes**, with one account of an **exorbitant annual rate increase sans upgraded services**, and are subject to **inadequate climate control**, leading to potential damage to moisture-sensitive items. Maintenance issues such as delayed snow removal and prolonged trash presence, coupled with problematic access restrictions during repainting and repaving projects without proper communication, further **diminish customer satisfaction**.

Pros: The storage facility seems to offer excellent customer service, with numerous positive mentions of Scott and Michelle assisting clients effectively, and it is listed as exceptionally clean, well-managed, and convenient, particularly at the Excelsior office.