Indoor car storage in Lynchburg, VA

Cons: Recurring issues with rodent infestations causing damage to belongings have been reported, implying a possible negligence in maintaining pest control measures. Customers also face frustrating challenges with payment processes due to unprofessional call center interactions and defective website functions, creating a lack of trust and convenience. Some users experienced sudden rate increases after short rental periods, amplifying the dissatisfaction with the facility's pricing integrity. Instances of apparent low-security measures resulting in theft, along with poor insurance and customer service responsiveness, paint a picture of potentially unreliable safety and support system for customers' stored items.

Pros: Many customers appreciate the professional, friendly, and responsive management at the storage facility, specifically mentioning their positive interactions with facility managers. The property is acknowledged for its cleanliness, ease of navigation for vehicles, accommodations for expanding needs, and availability of climate-controlled units.

Cons: Since the acquisition by iStorage, there is disappointment with administrative hassles, bugs in payment systems, inaccessibility to staff, and unexpected price hikes for existing renters. Also, communication and customer service radio silence coupled with security concerns like open gates have been noted as major issues after the buyout.

Pros: Customers frequently praise the facility's cleanliness, reasonable pricing, security features, and the friendly and accommodating nature of the staff working there.