Indoor car storage in Mill Creek East, WA

Cons: Notable grievances among customers include **recurring billing errors, a lack of proper notification regarding price hikes, and prolonged periods with an inoperative elevator,** creating considerable inconvenience. Furthermore, some customers reported a distressing experience with unfair gas charges and felt the focus was heavily placed on revenue over personalized service.

Pros: The self storage facility is repeatedly praised for its cleanliness, a robust security system, and staff who provide excellent customer service, making the rental process smooth and straightforward.

Cons: Despite the positive aspects, there are alarming reports of unit break-ins using power tools, with previous burglaries leaving customers distressed. Additionally, warnings about price hikes after initial deals and compulsory insurance charges have caused discontent among patrons.

Pros: Customers praise the self storage for its overall cleanliness, security, and approachable staff, with some expressing great satisfaction with customer service, particularly highlighting an employee named Katherine.