Climate controlled storage units in Post Falls, ID

Cons: Despite generally positive service encounters, key disappointments include misleading information about 24-hour access and frustration over broken keypads leaving customers stranded, as well as a marked increase in rental rates following an ownership change which has overshadowed the facility's reputation. Customers feel aggravated by inflexible late fee policies, evidencing growing concerns about the facility putting profits above customer service.

Pros: The self-storage facility boasts exceptional customer service, easy online processes, new security features, and remains vigilant about customer needs, often providing seamless experiences for securing and using the storage units.

Cons: Feedback suggests consistent challenges such as premium pricing compared to other storage options, and while not explicitly mentioned, typical concerns may include issues like inflexible lease terms and the absence of 24/7 access that are common at such facilities.

Pros: Customers highly praise the facility for its cleanliness, heated units, and well-maintained property, emphasizing ease of access and convenient features such as electrical power within the units and automatic doors.