Climate controlled storage units in New Orleans, LA

Cons: While specific customer-reported downsides are not indicated, generally speaking, self-storage facilities can often have issues like routine price hikes, inconveniently located for some patrons, additional fees not always disclosed upfront, and security measures that might not meet everyone's expectations.

Pros: Customers appreciate the exceptional cleanliness and continuous maintenance of the facility, as well as the professional and friendly staff, particularly manager Devin, who ensures outstanding service and a stress-free experience.

Cons: However, there have been alarming reports of severe moth infestations, resulting in substantial property loss and no initiative from the facility to proactively warn or assist customers with preventative measures. Additionally, clients feel misled by significant rental price hikes and poor communication regarding these changes. Complaints also include the facility's refusal to prorate rent which amplifies the financial burden on the customer.

Pros: Customers frequently praise this storage facility for its exceptional customer service, cleanliness, accessibility, affordable pricing compared to local competitors, and the convenience of on-site services including the sale of moving materials.

Cons: Despite positive experiences with staff, complaints about unattended property, accessibility issues, no proper resolution to billing disputes, and ineffective customer service call centers significantly mar the otherwise pleasant customer experience. There are mentions of the building often being locked and the lack of readily available personnel to handle emergencies and inquiries.

Pros: Customers frequently praise the facility for its exemplary cleanliness and maintaining the property in good condition. They also appreciate the courteous and proficient customer service which makes renting units and handling payments a smooth process.