Climate controlled storage units in Omaha, NE

Cons: Despite generally positive experiences, there is mention of occasional staff rudeness, limited hours not accommodating 24/7 access, which could be inconvenient for some customers.

Pros: Customers appreciate the friendly staff, straightforward pricing without hidden fees, and the facility's cleanliness and security. Many clients emphasize great experiences with on-site management and acknowledge the facility's convenience in location and efficiency with renting moving trucks.

Cons: However, some concerns are raised with maintenance issues like dysfunctional lighting and unreliable garage doors, besides incidents related to security breaches involving unauthorized individuals staying in storage units. Complaints also point towards occasional poor service and negative experiences with the management team.

Pros: The facility receives high marks for attentive and compassionate customer service, and stands out for overall cleanliness and competitive prices.

Cons: There have been complaints of important issues being overlooked, such as a lack of refunds for unused time and inaccessibility to make payments on weekends. Access hours are limited, and some customers have reported financial losses due to water damage and insurance processing inefficiencies leaving without reimbursement or proper resolution.

Pros: The storage facility is praised for its clean environment, helpful and courteous staff, and a variety of storage options; clients feel their belongings are safe and experience pleasant interactions.

Cons: There are concerns regarding the facility's billing practices; for example, a customer cited automatic renewal settings as deceiving and expressed frustration about unclear terms leading to unexpected additional charges.

Pros: Customers consistently praise the staff, particularly people named Stephanie and Alex, for their professional, helpful, and accommodative services, adding to the pleasant customer experience.

Cons: Negative experiences overshadow the positives, including reported unaddressed pest infestations such as rats, mice, and roaches leading to damaged belongings. There are accounts of significant security concerns, like unsecured doors and broken cameras, increasing the risk of theft. Staff consistency in professionalism is wanting, and billing issues including overcharging and refusal to prorate upon early move-out add financial stress and frustration for many customers. Some suggest a decrease in quality and attention since a management change, and others highlight cleanliness and climate control issues that fail to justify the high costs.

Pros: Customers appreciate the cleanliness of the facility, secure storage options, and positive experiences with certain staff members. Several users commend the facility for the ease of access and being well-kept.

Cons: Some significant concerns include instances of mold and leakage within storage spaces, as well as a proclaimed absence of liability assumed by the facility for these issues. Despite multiple mentions of competent staff, there have been notable grievances pertaining to poor customer service that may impact the overall storage experience.

Pros: The self storage facility is appreciated for its exceptional customer service, with staff members who are both friendly and efficient. Maintaining a clean and convenient standard seems to be a consistent theme among clients' experiences.

Cons: However, many customers have experienced significant issues including absent management, refusal to fix essential property features like gates and entry doors leading to security concerns, poor response to billing errors, and problematic price increases after baiting clients with initial 'deals'.

Pros: The facility offers easy access via an app, has super clean storage areas, and features great security measures, resulting in strong recommendations from some satisfied customers.