Self storage units in Schenectady, NY

Pros:

• Very affordable prices for storage units

• Friendly and helpful customer service

• Simple and convenient check-in process

• Easily accessible storage units

Cons:

• Rude and disrespectful phone service

• Lack of assistance for military families

• Major property damage reported

• Significant rent increases without notice

Pros:

• Sometimes find the facility affordable

• Refunded money after complaints

Cons:

• Access system issues frequently occur

• Elevators often out of order

• Security concerns with unattended gate

• Long waits for entry or exit

• Dirty and unkept facility

Pros:

• Friendly and helpful customer service

• Clean and well-maintained vehicles

• Quick and smooth transaction processes

• Convenient hours and good inventory

Cons:

• Issues with vehicle availability and reservations

• Several accounts of poor customer service

• Overcharging and billing disputes

• Inconvenience during after-hours drop-off process

Pros:

• Convenient location for easy access

• Affordable rates for small units

• New gates and security system installed

• Clean and well-lit facility

Cons:

• Online payment system often malfunctions

• Lack of in-person customer support

• Numerous break-ins reported by users

• Unsatisfactory communication from management

Pros:

• Clean storage space and units

• Helpful and friendly staff

• Competitive rental rates

Cons:

• Mandatory insurance fee can be costly

• No access to units 24/7

• Potential for undisclosed administrative fees

• Regular price increases during the rental term

Pros:

• Very friendly and helpful staff

• Smooth, efficient rental process

• Units are clean and spacious

• Good customer service overall

Cons:

• Overpriced; frequent price increases

• Poor security measures, including lack of cameras

• Hidden and additional fees are excessive

• Complaints about unresolved break-ins

Pros:

• Units are secure and clean.

• Easy access to premises.

• Maintained well in winter.