Climate controlled storage units in Grand Forks, ND

Cons: Despite the positive feedback, the facility's location might be less convenient for some clients, and the potential for price increases over time, in tandem with hidden fees, are common issues in the self storage industry that can affect customers' overall satisfaction. Also, while the staff is generally commended, the loss of a particularly valued staff member, due to retirement, could impact the quality of service regarded highly by long-standing clients.

Pros: Clients consistently praise the facility for its cleanliness, secure environment with gated access and alarmed units, and the staff's friendly and helpful nature that adds to a great customer service experience. The convenient and spacious layout allows for easy accessibility and movement of large vehicles.

Cons: The narrow access for vehicles, particularly troublesome for trucks with trailers, and a complex gate code system are notable drawbacks. Additionally, there are concerns over operation outside typical working hours, and a grievous incident involving the sale of stolen property exacerbates the facility's reputation.

Pros: Customers appreciate the facility's cleanliness, the convenient easy-access feature, as well as the complimentary use of a moving truck.