Climate controlled storage units in Erie, PA

Cons: Negative experiences seem isolated, but one customer notes management reluctance to provide assistance close to closing time, and there's a hint of dissatisfaction with occasional hassle and suggestive laughter from staff, which could indicate potential issues with customer service professionalism.

Pros: Customers frequently highlight the cleanliness, security, and staff friendliness, making it an excellent option for storage, especially appreciated by those who emphasize safety for college students transitioning between homes.

Cons: Customers have experienced significant issues including unforeseen fees, like a hefty overnight van charge, and price increases, with some finding the costs prohibitively expensive for long-term storage needs. A concerning instance of mold due to sewage leakage also reveals a lapse in communication and facility maintenance, which management failed to promptly address.

Pros: The facility boasts a high standard of cleanliness and a secure setup, with a helpful staff ready to assist with various storage needs. It is situated in a prime location, making access and transport more convenient.

Cons: Notwithstanding its advantages, the facility has drawn significant criticism for instances of rude customer service, unreliable truck availability leading to added stress for customers, early shutdowns of storage access counter to advertised times, and reports of unaddressed damage to personal belongings stored in the units, casting doubt on security and management responsiveness.

Pros: The self storage facility boasts friendly and accommodating staff, well-maintained trucks and equipment, and clean and climate-controlled storage units which have earned it strong recommendations from several customers.