Climate controlled storage units in State College, PA

Cons: The storage facility faces criticism for a rodent problem that led to damaged customer belongings, and the insufficient response to such incidents where the resolution is deferred to insurance instead of the facility taking direct responsibility.

Pros: Customers praise the facility for its overall cleanliness and ease of accessibility, and are particularly impressed by the excellent customer service offered by the helpful and kind staff.

Cons: Experiences are marred by the facility's significant rent increases, issues with access code reliability, and the inconvenience caused by dysfunctional online systems leading to possible unjustified collection actions. Customers also expressed dissatisfaction with responsiveness to structural maintenance and snow removal requirements.

Pros: Customers at Prime Storage enjoy professional and helpful staff, emphasizing their remarkable customer service and the clean, secure, and well-maintained storage units provided.