Self storage units in West York, PA

Pros:

• Great employee and management professionalism

• High cleanliness standards and 24/7 access

• Competitive prices and good deals

• Hi-Tech security, cameras, and keypads

Cons:

• No partial refunds or early-bird discounts

• Unkempt units with condensation issues and product damages

• Uncomfortable heat in climate-controlled areas

• Refusal to issue timely or itemized receipts

Pros:

• Clean and organized

• Secure with gate and code

Cons:

• High rental prices

• Mouse and pest infestations

• Ridiculous late fees charged regularly

• Units lack proper lighting

Pros:

• Quick pickup and drop-off process

• Proper service recovery by manager

Cons:

• Dirty rental vehicles impact usability

• Lack of customer service professionalism

• Hidden fees and inaccurate charge practices

• Poorly maintained vehicles with pre-existing damage

• Frequent scheduling and reservation issues

Pros:

• Clean and well-lit storage units

• Staff is friendly and helpful

• Convenient location

Cons:

• Regular price increases during rentals

• Frequent late fees despite autopay setup

• Slow or unresponsive customer service

• Long security gate open durations

Pros:

• Helpful and friendly staff

• Clean and secure facility

• Efficient and transparent process

• Flexible to suit different needs

Pros:

• Plenty of parking available

• Clean and climate-controlled units

• Good customer service and friendly staff

• Smooth and stress-free rental process

Cons:

• No trash cans on the premises

• Occasional mouse problem observed

• Severe mouse infestation reported by a user

Pros:

• Friendly and helpful staff

• Easy online rental process

• Clean and well-maintained facility

• Affordable prices

Cons:

• Facility has unexpected lock changes

• Increases in rental rates without notice

• Inadequate security measures at property

Pros:

• Clean and organized facility

• Use of security gate with pin pad

• Affordable prices and good rates

• Convenient location for parking

Cons:

• Parking lot slopes; vehicles could get stuck